8/3/2023 0 Comments Eztalks vs. zoom(See 5 tips for effectively leading a remote team during the pandemic.) As Zehtser puts it, “Even in normal times, we operate virtually, so we don’t see each other in person-or even every day. “But be careful-if a participant accidentally leaves a locked meeting, they can’t re-enter.” 6) USE VIDEOīest practice generally dictates that video should be used whenever possible. On Zoom, once all your invited participants have entered your meeting, you can “lock the door” to prevent any additional people from entering, even if they have the URL, says Claire Bourdin, a theatre professional whose work includes managing Zoom meetings. With the waiting room feature, this can’t happen.” 5) LOCK YOUR MEETING “Imagine meeting with a client over their sensitive financial information and out of nowhere your next client pops in. “That prevents people from entering before their designated time,” says Zehtser. When the waiting room feature is enabled on Zoom, the host is the only person who can let others into the meeting. “And make sure to include time zones in your invitation.” 4) USE THE WAITING ROOM “Just because virtual meetings might be easier than in-person, don’t drag them out,” says Akhter. “Having protocols in advance makes for a smoother meeting,” says Ismail Akhter, CPA, associate director, member in practice, audit, assurance and reporting, at CPA Canada.Īlso, be considerate of time. Also, participants can be told to send in questions via the chat or “raise a hand” functions. In Zoom, for example, the host can “mute all” while speaking or presenting. It’s also possible to enable a meeting password, which is sent out with the link.) 3) SET PROTOCOLSĮstablish rules before the meeting begins. (It’s worth noting that Zoom has a “raise hand” function for all participants, made visible to the host. “That includes preparing an agenda, which preferably should be sent out beforehand.” Not only does this help prevent people from talking out of turn, but as Zehtser points out, it ensures that all points are discussed, and action is taken. “One team member needs to own the meeting and drive the conversation,” says Stone. In many ways, a virtual meeting is no different than one conducted onsite. That resulted in amazing meetings and connections, which led to referrals.” 2) HAVE A HOST I can even say that our practice turned a corner once we started using it, because we knew our conversations with clients weren’t going to just disconnect. “We experimented with a number of video chat tools before we started using Zoom, and we found it to be the most dependable. That’s probably why the name has actually become a verb.”ĬPA Lior Zehtser, co-founder of online accounting firm ConnectCPA, agrees. 1: “I’ve been using it for years,” says Eileen Chadnick, principal of Big Cheese Coaching. “But we like Google Hangouts because it is part of the G Suite, which we are already using.”įor other teams, Zoom is No. “I think Google Hangouts, Zoom and Skype are fairly interchangeable,” says Daniel Stone, chief technical officer at Luminari, a career management platform. However, these are not as well adapted to a business setting as Google Hangouts, Skype and Zoom. 1) CHOOSE YOUR TOOLĪ number of apps-such as Facebook Messenger, ezTalks, Slack and WhatsApp-include both written chat and video conferencing functions. Here are some tips and best practices from professionals who use video conferencing tools on a regular basis. And we need to learn those skills-along with some technical how-tos-if we want to make the most of our time. In Zoom, for example, participants can be told to send in questions via the chat or “raise a hand” functions (Getty Images/Alistair Berg)įor many people who are working from home during the pandemic, video chat and conferencing tools have become the next best thing to connecting in person.īut, as with other online platforms, there are social skills attached to using video tools. With any video chat meeting, it’s best to set rules before the meeting begins.
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